CANCELLATION POLICY

To provide all clients with the best possible service and availability, we have established the following cancellation and no-show policy: 1. Deposits for First-Time Clients: All new clients are required to submit a deposit at the time of booking. This deposit will be applied toward the cost of the scheduled service. 2. No-Call/No-Show Policy: If a client fails to attend their scheduled appointment without prior notification (no-call/no-show), the following will apply: • The deposit will be forfeited. • An additional fee equal to 60% of the scheduled service cost will be charged. 3. Late Cancellation Policy: Cancellations made less than 24 hours before the scheduled appointment time are considered late cancellations. In such cases: • The deposit will be forfeited. • A fee equal to 40% of the scheduled service cost will be charged. 4. How to Cancel or Reschedule: To cancel or reschedule an appointment, please contact us via text at 747-324-1713, sweetskinae@gmail.com, or sweetskinae.glossgenius.com at least 24-48 hrs before your appointment. 5. Acknowledgment of Policy: By booking an appointment, clients acknowledge and agree to this cancellation and no-show policy. This policy ensures that our time is respected and allows us to accommodate other clients effectively. We appreciate your understanding and cooperation.